State Farm® Insurance Agent Gary Albert

"I had the pleasure of having help from Lacee Parrott today. She was so patient and knowledgeable. Answered all my questions and was a huge help..I really appreciated her. State Farm is blessed to have her there"

"Lacee helped me with auto insurance and was so helpful, friendly and professional. 👍🏼"

"Lacey was extremely helpful and was able to work around my computer /cell phone complications. She was very patient and I appreciated that. Thank you Lacey."

"Fast and cheap! I decided last night that I wanted to switch from Progressive and Johnny Williamson helped me get it set-up within the day. Turns out I am saving 2/3 of what I was previously paying"

"Not impressed. Claimed they don't send quotes out by email. Really?! Then during phone call, they said they can send, upon my insistence. Agent became unusually pushy to move forward on the deal to the point where I just had to hang up...Not what I expected from a State Farm Agent. Response to comment: pushy sales tactics and stalking level follow up calls to the point where I considered blocking the number. I think this specific agent needs re-training. And Gary, may I suggest you don’t add injury to insult with your response. A sincere apology would have been the classy move. Had to change two stars to one. Response to edited response: much better"

"I have had Gary Albert as my Agent for as long as he has been in cville. He has a great staff especially Karen. She is always my go to person. She is smart and always on top of everything."

"I have been with State Farm for over 10 years. They have been the very best in service. I give 5 Stars to them. Thank you Gary Albert and the team for all of your great service. Keep up the good work."

"Extremely helpful staff! Always willing to help answer any questions. I've been using them for years, and refuse to go anywhere else. They help our drivers at Dominos receive decent coverage for far less than their competitors. I send any drivers we have their way because they are just the best!"

"I contacted Gary's office for a question about car insurance changes made by Virginia. My call was taken by Willa Kaye, who was well informed, explained clearly, and, very important, was friendly and patient with my questions. I don't say this lightly, but I would rank her as an outstanding asset in Gary's office."

"This place is a joke! They overcharge and can’t seem to get their act together. Get insurance anywhere but State Farm!!!! God forbid if you get in an accident, you have to use the repair shop they tell you to use, not one of your choosing."

"They are really on top of it all!! Prompt, concerned, business savvy. If you really want your concerns addressed in a timely manner, call Gary and his staff. They will get you where you need to be."

"Gary Albert has been my State Farm Agent for many years and I can say with all confidence that he and his staff have always gone the extra mile to provide exceptional and professional service."

"This has been the most painless insurance experience of my life! Jennifer Knight has been so very responsive and friendly and moved each step along quickly and efficiently. Many, many thanks!"

"I trust Karen."

"Melly Figueroa made getting all my insurance needs easy and hassle free . Explains everything and helped me choose what would be the best for me and my family. Thanks Melly !!"

"They continue to go above and beyond . . .always making sure we are getting the best rates and always there when we need them."

"I have always had the best experiences with Gary Albert's office. Both their insurance and cutomer service is top notch and appreciated."

"No agent should hold their customer accountable for a mistake that their employee made. If you request coverages they should be added when requested. As a customer I should not have to hold the hand of the person responsible for processing requests. No apology or accountability. Just a bunch of excuses."

"Such a great conversation very informative! Looking forward to more"

"Very responsive and helpful."

"Very good service… Someone answers immediately and takes care of whatever you need"

"I'm a recent customer coming over from a competitor with Home and Auto. State Farm doubled my coverage and somehow still lowered my auto price. The entire experience was fast and easy. Karen in Gary's office is wonderful to work with. She's always so friendly and she even followed up with an email when I forgot to submit a document for a personal articles policy. We communicated over email, text and the phone. This is the service you expect from an agent but now it's being conducted over multiple platforms with great digital enhancements compared to when I was with the company a decade ago. Thank you Gary and Team for making Insurance easy."

"I have used Gary Albert's State Farm for many years, and for multiple policies. Karen Thorne is always prompt, responsive, helpful and, professional. I know my policies are being properly managed, and I don't hesitate to make a referral when my property owners need a local insurance provider."

"Great customer service, friendly staff. Kelsey Shifflett is always so helpful when I have questions."

"I was involved in a car accident last week. I called the office right away and talked to Karen, who I deal with most of the time. She was AMAZING!!! She kept me calm, focused, and was so helpful. I appreciate her concern for me and my family and her readiness to help us out. She really was informative. I called her several times that day for guidance and she was there, ready to help and gear me into the next step. Thank you Karen for everything!!!!"