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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tovah Payne

May 6, 2025

5  out of  5
rating by Tovah Payne
"Bryson and Jennifer are on it! Highly recommend, phenomenal service"
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John Borgquist

April 30, 2025

5  out of  5
rating by John Borgquist
"Excellent service, so fast. Very personable and went out of their way to figure out what met my needs exactly. I'm always the one with the hard questions. Bryson has helped me most recently, but many other great account managers have helped in the past. Thank you!"
We responded:
"John, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Gary"
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Katharine Harbury

April 26, 2025

5  out of  5
rating by Katharine Harbury
"Chris Dollens could not have been more helpful and patient with all of my questions regarding a particular setup online as required by this landlord's company about my renter's insurance. He did it all so cheerfully and with a smile!"
We responded:
"Thank you for the kind words about Chris! He’s awesome, always patient and happy to serve our clients. Thank you for letting us take care of your insurance!"
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r mcq

April 18, 2025

5  out of  5
rating by r mcq
"Jennifer Knight was very helpful and professional. I would recommend her for all your insurance needs!"
We responded:
"Hello, my team and I are grateful for the opportunity to serve you each day. We're always more than happy to assist you and make sure your questions are answered to your satisfaction! - Gary"
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Jennie Breheny

April 18, 2025

5  out of  5
rating by Jennie Breheny
"Bryson is new to my account. He was extremely thorough and was very professional and responsive. He gained me back as a bundle customer by reaching out and discussing my options. He’s great to work with and will be an amazing asset to this already amazing team!!!"
We responded:
"Jennie, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Gary"
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Tele Jenifer

April 18, 2025

5  out of  5
rating by Tele Jenifer
"I called our insurance agent and Jennifer Knight answered the call and immediately took care of my issue. Thank you for the great service and the reason we are glad we are part of the Gary Albert Insurance family."
We responded:
"Tele, I appreciate your kind feedback! My team and I are proud to serve your insurance needs each day. - Gary"
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Mike Dixon

April 15, 2025

5  out of  5
rating by Mike Dixon
"Very helpful called in morning called back same day with several options and was insured same day"
We responded:
"Mike, I look forward to maintaining a great relationship with you as your business and feedback is important to my team and I. Thank you for taking the time to share this! - Gary "
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Drew Precious

April 13, 2025

5  out of  5
rating by Drew Precious
"Lacee has helped me multiple times to makes sure my coverage is just right. Most recently she managed the process of setting up a new homeowners policy - totally seamless! Thanks for the great help and attention to detail!"
We responded:
"Thank you Drew and congrats on the new home! We really appreciate you taking the time to provide feedback to our team and for trusting us with your coverage!"
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Don

April 11, 2025

5  out of  5
rating by Don
"Many thanks to Lacee for her help with my auto and homeowners insurance. She was very knowledgeable, professional, and prompt. A delight to work with."
We responded:
"Thank you Don for letting us help you take care of your auto and home. We’re always here for you when you need us!"
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Kaleena Mccarn

March 28, 2025

5  out of  5
rating by Kaleena Mccarn
"Lacee Parrott was timely and caring when helping me with a claim for my vehicle! She always makes sure I understand my policies and provides amazing customer service! It’s always a pleasure speaking with her!"
We responded:
"Thanks for the kind words, Kaleena. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Gary"
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Patricia Scott

February 20, 2025

5  out of  5
rating by Patricia Scott
"Jennifer was so very helpful this afternoon. I couldn’t figure out who needed to do what she was patient friendly and didn’t make me feel like I was a bother! Great job Jennifer I hope I get you every time I call! Or at least all are just like you!!!!"
We responded:
"Patricia, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for your business each day. - Gary"
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Kate Asquith

February 19, 2025

5  out of  5
rating by Kate Asquith
"Great experience with this office for nearly 10 years. Especially grateful to our experience with Lacee recently insuring our home."
We responded:
"Kate, we’re so happy to see this wonderful feedback! Thank you for trusting our State Farm Agency each day! - Gary"
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Therese Virserius

February 10, 2025

5  out of  5
rating by Therese Virserius
"Chris Dollens is simply outstanding! His professionalism, expertise, and attention to detail set him apart. He goes above and beyond to ensure everything runs smoothly, making the entire process seamless and stress-free. His dedication and commitment to excellence are truly impressive. If you're looking for someone who delivers top-notch results with integrity and efficiency, Chris is the best! Highly recommend!"
We responded:
"Therese, our team will be here to give you constant insurance support whenever you’re in need. Please know your business is extremely important to all of us! - Gary"
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Eunice Baskfield

February 3, 2025

5  out of  5
rating by Eunice Baskfield
"I was very pleased with the quick response. The staff at Gary Albert's office was very helpful and professional."
We responded:
"Eunice, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Gary "
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Adrienne Weinberger

January 30, 2025

5  out of  5
rating by Adrienne Weinberger
"Jennifer was prompt and terrific! We have had only good service and have been with Gary Albert for many years!"
We responded:
"Thank you for your feedback, Adrienne! We’re so pleased to hear that you feel supported by our team. Your kind words mean everything to us, and we’re here whenever you need assistance! - Gary "
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Trinity P

January 28, 2025

5  out of  5
rating by Trinity P
"Lacee Parrott is an amazing agent and saved me so much by switching over to the agency."
We responded:
"Thank you for your feedback, Trinity! We're so glad to hear that you had a positive insurance experience! - Gary "
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Lee Wood

January 17, 2025

5  out of  5
rating by Lee Wood
"I called Gary’s office to ask for insurance quotes. Lacee Parrott in Gary’s office answered all of my questions efficiently and professionally. She produced quotes for three policies within a day, I would highly recommend Lacee."
We responded:
"Thank you Lee! Lacee is so passionate about serving our customers and will be thrilled to see this review! Thank you for letting us take care of you today!"
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Cameron Moore

November 2, 2024

5  out of  5
rating by Cameron Moore
"Impressive customer service and attention to detail. I appreciated the conscientious effort to ensure I was fully covered at a reasonable cost. I would highly recommend Chris McGarhen!"
We responded:
"Cameron, I’m so glad that you took the time to share this positive experience with us. We will always work hard to keep your business. - Gary"
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Dennis Brown

October 30, 2024

5  out of  5
rating by Dennis Brown
"Everyone at Gary Albert’s office has been very helpful with our coverage after our move to the area. We look forward to having Gary and his associates assist us in the future."
We responded:
"Thank you Dennis for trusting us to take care of you and your family! We’ll share this in our morning meeting, the team will be thrilled to see this!"
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Andre Morgan

October 21, 2024

1  out of  5
rating by Andre Morgan
"Wanna know why they charge us so much? It’s so they can pay all these NFL stars to appear in their stupid, cringe commercials. That is NOT what we are paying for, we pay to cover ourselves if there’s ever an accident. I will forever tell everyone to avoid State Farm at all costs. Google it if you don’t believe me, they look for any loophole to deny a claim but they have money to throw at Patrick Mahomes for all those stupid cringe not-funny commercials. This company should be disbanded, and Gary Albert is a cog in that machine."
We responded:
"Andre, our office does not have any records that you are a policy holder with us, we take note of all calls and quotes that come in and I am unable to find you in our system. If there is anything I can do to assist you please feel free to give me a call at our office. Thank you. - Gary"
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Jo Shotwell

August 29, 2024

5  out of  5
rating by Jo Shotwell
"I had the pleasure of having help from Lacee Parrott today. She was so patient and knowledgeable. Answered all my questions and was a huge help..I really appreciated her. State Farm is blessed to have her there"
We responded:
"Yes we are, and thank you for letting us take care of you!!!!"
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Willow Branch Flowers

July 30, 2024

5  out of  5
rating by Willow Branch Flowers
"Lacee helped me with auto insurance and was so helpful, friendly and professional. 👍🏼"
We responded:
"Hello, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Gary"
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Mary Boyd

June 6, 2024

5  out of  5
rating by Mary Boyd
"Lacey was extremely helpful and was able to work around my computer /cell phone complications. She was very patient and I appreciated that. Thank you Lacey."
We responded:
"Thank you!! We’ll make sure she sees this, it will make her day!! Thank you for letting us take care of you…"
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Sarah Phillips

March 15, 2024

5  out of  5
rating by Sarah Phillips
"Fast and cheap! I decided last night that I wanted to switch from Progressive and Johnny Williamson helped me get it set-up within the day. Turns out I am saving 2/3 of what I was previously paying"
We responded:
"Thank you for your kind review, Sarah! We are so glad my team and I could help you and were able to make your insurance experience a smooth one. Welcome to State Farm! "
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Christian Wernz

January 27, 2024

1  out of  5
rating by Christian Wernz
"Not impressed. Claimed they don't send quotes out by email. Really?! Then during phone call, they said they can send, upon my insistence. Agent became unusually pushy to move forward on the deal to the point where I just had to hang up...Not what I expected from a State Farm Agent. Response to comment: pushy sales tactics and stalking level follow up calls to the point where I considered blocking the number. I think this specific agent needs re-training. And Gary, may I suggest you don’t add injury to insult with your response. A sincere apology would have been the classy move. Had to change two stars to one. Response to edited response: much better"
We responded:
"Thank you for your feedback of your experience with our office and I’m sorry you feel this way. I will accept that we are thorough (we don’t just send blind emails of quotes without learning more about our customers and their needs), and no one likes to be around “pushy” people, us included. If you like the quotes that were prepared for you, just let me know and I’ll personally forward them to another State Farm office to take things from here. Have a great weekend, Gary. "