State Farm® Insurance Agent Gary Albert

"No agent should hold their customer accountable for a mistake that their employee made. If you request coverages they should be added when requested. As a customer I should not have to hold the hand of the person responsible for processing requests. No apology or accountability. Just a bunch of excuses."

"I'm a recent customer coming over from a competitor with Home and Auto. State Farm doubled my coverage and somehow still lowered my auto price. The entire experience was fast and easy. Karen in Gary's office is wonderful to work with. She's always so friendly and she even followed up with an email when I forgot to submit a document for a personal articles policy. We communicated over email, text and the phone. This is the service you expect from an agent but now it's being conducted over multiple platforms with great digital enhancements compared to when I was with the company a decade ago. Thank you Gary and Team for making Insurance easy."

"I have used Gary Albert's State Farm for many years, and for multiple policies. Karen Thorne is always prompt, responsive, helpful and, professional. I know my policies are being properly managed, and I don't hesitate to make a referral when my property owners need a local insurance provider."

"I was involved in a car accident last week. I called the office right away and talked to Karen, who I deal with most of the time. She was AMAZING!!! She kept me calm, focused, and was so helpful. I appreciate her concern for me and my family and her readiness to help us out. She really was informative. I called her several times that day for guidance and she was there, ready to help and gear me into the next step. Thank you Karen for everything!!!!"

"After having some trouble with the corporate claims office, Melissa Neff and Gary Albert went above and beyond to ensure I was taken care of. They made multiple calls and I could tell invested countless hours to make sure I was taken care of. This is the experience I was hopeful to receive and sure enough, they stepped up to the plate. I highly recommend their services."

"Krystian was wonderful to work with at Gary Albert’s! She took the time to explain in detail what our previous policy was lacking and the additional coverage we would receive from State Farm but was not pushy. It was an easy switch and she quick, efficient and communicated well during the entire process."

"Kelsey helped my husband and I switch our insurance to State Farm, and WOW did she make it SO easy! It took no time at all to get everything in place and to get our coverage started ASAP. If you're looking for an insurance provider that is caring & easy to work with, look no further. HIGHLY RECOMMEND!"

"Always a great experience working with Gary Albert Insurance group. They go above and beyond to tailor your needs to their services—excellent communication, knowledgeable, trusting, caring, and seamless with their policy transactions. Have and would recommend them to family and friends."

"Shout out to Melissa N - Not often you find an employee like her. Customer service beyond measure! she always goes above and beyond the call of duty for her job. She's so knowledgable, listens so attentively and knows how to navigate the State Farm world. GIVE THIS EMPLOYEE A RAISE!! I'd hire her in a heartbeat. Thank you Melissa for everything!!!"

"In the many years that I have been with Gary Albert's agency I have always appreciated the responsiveness of each member of the staff who answer the phone. They are upbeat, friendly, knowledgeable, and efficient. There are several businesses who could benefit from Gary's input on hiring and training staff. I always know I am in good hands. Thank you."

"I have had SF since I was a teenager. When I rented my first apartment and when I purchased my home. I always knew they were amazing. Over a month ago I was in a car accident and totaled my new vehicle. Devastated and not understanding what the other persons insurance was telling me I was able to pick up the phone and call Gary Alberts office... EVERYONE has been beyond amazing. They have taken the time to explain “words” to me I don’t understand. They have guided me on what I needed to do and provide to the other company. Recently, I had another issue with the other personas insurance, I called Gary Alberts office and they had my issue resolved within moments. I am so grateful that they have been so supportive of me during this stressful time. They are highly recommended and I would pay double for this type of service!!!"