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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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LeTia Wilson

June 26, 2026

5  out of  5
rating by LeTia Wilson
"My sister & I were looking to get renters’ insurance for our apartment & working with Bryson made this such a painless & simple process! We are so grateful plus the rates were unbeatable! Would definitely recommend to anyone! :)"
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Brianna Wilson

June 26, 2026

5  out of  5
rating by Brianna Wilson
"My sister and I had an amazing experience working with Bryson for renter’s insurance. He was so helpful, nice, and funny making it enjoyable to work with him. Bryson made the process so easy. We highly recommend Bryson and the Gary Albert Insurance team!"
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Bee Zane

June 22, 2026

5  out of  5
rating by Bee Zane
"It is worth driving from Charlottesville to palmyra to work with SF representative Kevin Bridges. He is knowledgeable, proactive at offering helpful suggestions about ore coverage, and very friendly. We are happy we found him and highly recommend this SF office to everyone who has insurance needs."
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John Hornsby

April 23, 2026

5  out of  5
rating by John Hornsby
"I had a wonderful experience setting up my renters insurance with Bryson’s help. He made the process efficient and stress free!"
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Alec Figler

April 23, 2026

5  out of  5
rating by Alec Figler
"Great experience working with Bryson on my renter’s insurance so I had to leave some kind words. He was super helpful and made the whole process really easy, also just a nice and responsive guy. I definitely recommend Bryson and the Gary Albert Insurance team!"
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Adrienne Weinberger

April 20, 2026

5  out of  5
rating by Adrienne Weinberger
"Kevin was prompt and terrific! We have had only good service and have been with Gary Albert for many years!"
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Kristy Bevans

April 2, 2026

5  out of  5
rating by Kristy Bevans
"We first connected with Gary Albert State Farm while they were sponsoring an event at the Northside Baseball League. It’s so refreshing to see a business that truly supports their local community!
From the start, they actually took the time to get to know me and my family, which made the process feel very personal. After they took our info, they reached out quickly with an incredible quote—it was even cheaper than USAA. Bryson was fantastic to work with; he was very clear about the details and helped us increase our coverage while still saving us money. The entire paperwork process was a breeze—quick, efficient, and finished in less than a day. Highly recommend this team for their professionalism and community spirit"
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Maureen Jordan

February 26, 2026

5  out of  5
rating by Maureen Jordan
"I had an issue where I rented. Not able to do a PDF and then send to another company. The State Farm’s office staff immediately stated they could do it. And all the paperwork was approved the next day.
A huge weight off of my shoulders.

We, my husband and I , have had State Farm insurance for about fifty years. They are reliable and pleasant to deal with.

Maureen Jordan"
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Brenda

February 26, 2026

5  out of  5
rating by Brenda
"The people at this office are so helpful and kind and explain everything you need to know! I’m very happy with this decision! Thank you Kevin!"
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Martha Massie

February 18, 2026

5  out of  5
rating by Martha Massie
"Lacee Parrott helped me with my policy changes. I appreciated that the company made the meeting convenient by offering a virtual appointment. Lacee was knowledgeable and very thorough in addressing my needs. She offered suggestions that I had not considered and had forethought of ideas that I had forgotten to include in our conversation. I’m appreciative of how the whole experience was seamless."
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Nancy Pace

February 3, 2026

5  out of  5
rating by Nancy Pace
"The staff at Gary Albert's office consists of a group of professional, courteous and devoted individuals who will go the extra mile to assist their customers and I am truly grateful for their dedication and prompt responses to our claim. Many thanks for making the process easy to navigate. We will only have our home and vehicles insured by State Farm and more particularly Gary Albert's office. What a great team!! Many thanks to everyone there!"
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Nicholas Sanker

January 19, 2026

5  out of  5
rating by Nicholas Sanker
"I needed to get home insurance and car insurance because I was buying my first home and finally getting off the family insurance. I had no idea what I was doing and Bryson made it simple and easy to understand. I had a great experience and highly recommend Bryson to anyone in Charlottesville who needs insurance!"
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Max Fenton

December 23, 2025

5  out of  5
rating by Max Fenton
"Good agent with great staff"
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EmMarie

December 23, 2025

5  out of  5
rating by EmMarie
"I wanted to share my recent experience. I recently moved to Virginia from another state and had to update my car and renters insurance. To my surprise, my insurance costs increased after the move. Determined to find a better option, I decided to get a quote from State Farm. The service I received was absolutely incredible! It felt like I was chatting with a friend, and the entire experience was genuinely enjoyable. To top it off, my new car and renters insurance ended up costing me significantly less while offering more coverage than my previous insurance! If you're on the lookout for quality insurance at affordable and reasonable prices, I wholeheartedly encourage you to give Gary Albert's State Farm Insurance Agency a call! Thank you, again Lacee!!"
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Laura Itzel Beltran

December 23, 2025

5  out of  5
rating by Laura Itzel Beltran
"Lacee was amazing! I was working with her to switch over to their insurance and she was a great help and walked me to the steps and options available for me. I really appreciate the time and help she provided!"
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Cindy Ann Trentacosta

December 10, 2025

5  out of  5
rating by Cindy Ann Trentacosta
"Chris is so responsive to work with. Excellent, timely and friendly"
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Bryan Contreras

December 4, 2025

5  out of  5
rating by Bryan Contreras
"Our experience with this agency has been exceptional. In particular, Lacee Parrott, who walked us through bundling our car and home insurance, was excellent. She was both professional and friendly, and her expertise was obvious. She answered every question knowledgeably and with patience. And, both she and her office were always prompt in their communication with us. I highly recommend them."
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Phil Gates

December 2, 2025

5  out of  5
rating by Phil Gates
"They provided excellent customer service here! I particularly have worked with Jennifer Knight whom I recommend strongly."
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Maya McMullan

December 1, 2025

5  out of  5
rating by Maya McMullan
"Jennifer Knight at Gary Albert's office is a treasure. She's always pleasant, courteous and helpful - even when I'm being difficult. She's great at follow-up calls when needed, and has always answered my questions and provided requested documents in a very timely manner."
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Jennifer Mayo

October 1, 2025

5  out of  5
rating by Jennifer Mayo
"Mackenzie helped me quickly and efficiently when I was in a bit of a crisis mode about one of our cars. I was very pleased with the service she provided!!"
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Rebecca Anderson

September 5, 2025

5  out of  5
rating by Rebecca Anderson
"Thank you Jennifer for guiding me through my vehicle claim. When everything is on line, it can be “ tricky and frustrating “ to navigate all the pages. You took command, talked to the claims agent, had my paperwork opened, claim signed, and payment on the way! It’s so refreshing and rewarding to work a person who is knowledgeable in their profession!"
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Patt Eagan

August 25, 2025

5  out of  5
rating by Patt Eagan
"My wife and I have worked with Gary and his team for nearly 8 years now. They are great at what they do - consistently knowledgeable and responsive, not to mention genuine and kind. Would highly recommend to anyone seeking insurance in the Charlottesville area."
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Katelyn Donohue

August 18, 2025

5  out of  5
rating by Katelyn Donohue
"Lacee Parrott is great to work with!"
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Vahid Javidli

July 29, 2025

5  out of  5
rating by Vahid Javidli
"I had a great experience working with Andrew on my renter’s insurance policy. He was super helpful and made the whole process really smooth and easy. I definitely recommend Andrew and the Gary Albert Insurance team!"
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Collin McGuire

July 22, 2025

5  out of  5
rating by Collin McGuire
"New customer (only had an account since closing on my home a couple months ago), but I had to drop a commendation and a few nice words about the agent, Johnny Williamson, who helped me out. We were less than a week out from close and the homeowners policy with a different company was going through final checks. My lender had checked in to make sure I'd be able to upload the homeowners policy by the end of the week. Just a couple emails earlier, I was informed that the homeowners policy had fallen through and the previous company wasn't able to work anything else out. They kindly referred me to Johnny over at State Farm. I was pretty stressed out and not looking forward to getting the quote back since, at this point, it would have to do as I had no time to look into alternatives. To my surprise, in the end, it came out cheaper than my previous policy. Not only that, but Johnny was super friendly and easy to talk to. He didn't try to upsell me in any area (as I was expecting from a prominent insurance company) but simply gave helpful, informative answers to my questions in addition to his own personal opinions and reasons for decisions he's made with his own policy. It felt like I was discussing options with well-informed co-worker at lunch rather than an insurance agent. His diligent work got me locked in and documents sent over to my lendor to beat the tight timeline that we had. Extremely solid first impression made. Thank you again, Johnny."